Shipping & Delivery
Where Do We Ship?
For the web order, we currently support shipping to USA only. If you need to ship to other countries,
,please write email to
service@direct-lighting.com,
or call us at ( 1-888-628-8166) for project inquiring.
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How Much Does It Cost?
Shipping costs depend on the options you choose, the size and the weight of the item,
and where the order is going. You can place an item in your cart, then you can estimate
the shipping cost from your shopping cart.
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How Do We Ship?
Generally we ship with FedEx. You can choose how quickly you want to receive your order.
FedEx provides Ground, Next Day AM, Next Day, Next Day Saver, 2nd Day AM, 2nd Day and 3 Day selections.
Where's Your Stuff?
After you've placed your order, you can check on the shipping status in your Account.
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Check Received Packages
Please count the items and quantity upon receiving the goods, any damage must be claim with the transporting carrier and note it on the bill of landing.
Any shortage must notify Direct-Lighting within 5 business days in order to have this manner investigated.
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